Customer Services (for general queries and subscription information) 01344 404429 [email protected]	Anita Hakhnazarian, Mark McDonald
Search assistance for customers 01344 404429 [email protected]	Product Support: Mark Gray, Kim Dawes
Technical Helplines 01344 404428 [email protected]	Technical Support: Dean Rossiter, Alan Stephens
Deliveries	Shipping: David Coombes
Product Suggestions 01344 426311 [email protected]	Product Management: Nick Burn, Claire Critchlow
Custom Electronic Publishing Solutions 01344 426311 [email protected]	ti Data Services: Donald Scott
Document Orders 01344 861666 [email protected]	Rapidoc: Kate Gibson
Promotional Services 01344 426311 [email protected]	Mark Winslett, Jacqui Fox
ISO 9000 01344 426311	Quality Management: Maurice Hempson, Kate Gibson, Ernie Rayner, Barney Longden